This guide offers key principles and resources to include services and people working with carers to be more effective in involving them within acute care.  The 'Triangle of Care' is a therapeutic alliance between service user, staff member and carer that promotes safety, supports recovery and sustains well being.

The 6 key elements state that:

1. Carers and their role should be identified at first contact or as soon as possible.
2. Staff are 'carer aware' and trained in carer engagement strategies
3. Policy and practice protocols in place for confidentiality and information sharing
4. Defined posts responsible for carers are in place
5. A carer introduction to the service and staff is available
6. A range of carer support services is available.

The guidance is available via the Acute Care Programme website