If this is the first time you need support with some form of mental distress, it's important to make contact with the right people without delay. You are probably feeling frightened or confused, or extremely worried. Don't let these understandable feelings put you off asking for help. Even if you don't understand what is happening, or if you don't know what you need to help you, please get in touch now with one of the following:

Your local/family doctor (GP)

You might already have a trusting relationship with your doctor. They will probably know you and your family, So they should be the first person you try to contact in your first mental health crisis.

• Tell them (or the person who takes the call for them) as much as you can about what is happening.
• Ask for an emergency appointment.
• If you feel you cannot get to the surgery, ask for a home visit.

When your surgery is closed, patients in Leicester, Leicestershire and Rutland can contact Emergency Healthcare on 0845 045 0411. This service is available from 6.30pm to 8am on weekday evenings and 24 hours at weekends and Bank Holidays.

NHS Direct (0845 4647)

If for some reason you are unable to contact your doctor, then telephone NHS Direct. This service has medically trained staff who will understand the importance of your situation. They will ask you some questions and offer advice about what to do next.

Leicestershire Focusline (0800 027 2127)

This is a telephone support service for anyone affected by mental health issues. Someone there can talk things through with you. It is open from 5pm to 1am, 7 days a week.

Social Care Emergency Team

Outside normal office hours you can contact the Social Care Emergency Team on 0116 255 1606.

If you are unable to contact your doctor and feel that you or the person you care for is still in urgent need, you can go to the nearest hospital accident and emergency department and ask to see the duty psychiatrist.